New Clients

New Clients at Vancouver Therapy Centre

We make getting started simple, welcoming, and stress-free. Here's exactly what to expect from day one.

No referral requiredFree initial consultationAsk about virtual sessionsFamily-centred care

No referral required · Virtual sessions available across BC

Simple 5-Step Process

Your Journey, Step by Step

From your very first call to ongoing sessions, we guide you through every stage with care, clarity, and confidence.

1
Step 01

Book Your Appointment

Call (236) 239-5961, email hello@vancouvertherapycentre.ca, or use our online enquiry form. We'll match you with the right therapist for your needs.

2
Step 02

Complete Intake Forms

We'll send digital intake forms before your first visit. Complete them at your own pace from home no rush, no pressure.

3
Step 03

Your Initial Assessment

Your first session is a comprehensive assessment. We get to know you (or your child), your goals, history, and challenges in a welcoming, non-judgmental setting.

4
Step 04

Receive Your Personalized Plan

Your practitioner will discuss assessment findings, goals and recommended next steps. Confirm when any written report or plan will be available.

5
Step 05

Begin Therapy

Regular sessions begin. We track progress, adjust the plan as needed, and keep you informed every step of the way.

Be Prepared

Prepare for Your Appointment

Ask your practitioner which documents are relevant and how to share them before your appointment.

Upload Before Your Appointment

Confirm with your practitioner which items are needed and how to share them. Do not send medical records through the general enquiry form:

  • Previous assessment reports or diagnoses
  • Questions and goals you would like to discuss
  • Insurance details so you can confirm coverage
  • List of current medications (if relevant)
  • For children: school reports, IEPs, or teacher observations

Your First Visit

  • Sessions are welcoming, non-judgmental, and client-centred
  • Confirm your appointment length before booking
  • Parents/caregivers are welcome to attend
  • Virtual session instructions are confirmed when you book

Many extended health plans cover our services. Learn about insurance & funding options.

For Parents & Caregivers

Helping Your Child Feel Ready

A calm, prepared child makes for a more productive first session. Here's how you can help.

Prepare Your Child

Let your child know they'll be visiting a helper whose job is to make talking, moving, or learning easier and more fun.

Use Simple Language

Use child-friendly words like "We're going to see someone who helps kids learn new things" keep it positive and low-pressure.

Support Progress at Home

Your therapist will share home strategies after each session. Practising little and often between visits makes a big difference.

Common Questions

Before Your First Visit

Answers to the questions new clients ask most often.

Still have questions?

Our friendly team is happy to answer any questions before you book. Reach out for a free, no-obligation consultation we'd love to chat.

Book a Free Consultation

No referral required · Virtual sessions available across BC

Vancouver
In-person options
BC-wide
Virtual options
BC-Wide
Virtual
Free
Consultation

Ready to Get Started?

Take the First Step Today

Book a free, no-obligation consultation and let us match you with the right therapist. We're here to make the process easy.

No referral required · Free initial consultation · Virtual sessions across BC